Terms of Service

Overview

By using trysnoots.com or placing an order, you agree to these terms. Please read them before you buy.

Who can use this site

You must be old enough to enter a binding contract in your state to place an order.

Personal use only

Products bought from Snoots are for personal, non-commercial use. Please don't resell, redistribute, or export them. We can limit or refuse orders that look like bulk resale.

Product information

We do our best to keep prices, descriptions, and photos accurate. If something's wrong, we can correct it, even after you've ordered, and we'll let you know.

This site is for general information only. It's not veterinary advice and doesn't replace a vet visit. If your cat shows signs of illness, see a vet. Statements about our products haven't been evaluated by the FDA. Snoots is not a medication and doesn't treat, cure, or prevent any disease.

Pricing and changes

Prices and product details can change at any time without notice. Orders already placed keep the price you paid.

Payment

Charges are in USD. By checking out, you confirm you're authorized to use the payment method provided and that the details are accurate.

Orders

An order confirmation email doesn't guarantee we can fulfill your order. We can decline or cancel any order, for any reason, and you'll be refunded if we do.

Subscriptions

If you subscribe, your card is charged automatically at the frequency you choose until you cancel. To make sure you're never left without SNOOTS, we charge and dispatch each refill 15 days before your selected delivery interval, so your next supply is on its way before your current one runs out. For a 60-day plan, this means your card is charged and your refill shipped around day 45. An email reminder is sent 24 hours before each charge. You can cancel, pause, or skip any time from your account or by emailing hello@trysnoots.com , as long as you do so before your next refill is charged.

Shipping

We ship to the addresses listed at checkout. Delivery times vary by location; see our Shipping Policy for current estimates. Enter your address correctly, we're not responsible for delays from incorrect address info. Contact us right away if you need to change an order; we often ship fast and can't always catch it in time.

Product safety

Follow the instructions included with your diffuser. The heating element is UL certified. As with any plug-in device: don't use a damaged unit, keep it clear of anything flammable, and don't leave it somewhere it could be knocked into water.

Returns and refunds

See our Guarantee page for how the 30-day money-back guarantee works.

Reviews and submissions

If you send us a review, photo, or comment, you're giving us permission to use it, in whole or in part, in our marketing, with your name attached, unless you tell us otherwise. Please don't submit anything that isn't true or that isn't yours to share.

No warranty

Except where the law doesn't allow it, SNOOTS is provided "as is." We don't guarantee it will work for every cat or resolve every case of stress-related behavior.

Limitation of liability

If SNOOTS is found liable under any theory, our liability is limited to the amount you paid for the product.

Copyright

All content on this site, text, images, logos, belongs to SNOOTS. Don't copy, redistribute, or reuse it without permission.

DMCA notice

If you believe content on our site infringes your copyright, contact:

Attn: DMCA/Copyright Agent
Hambakenwetering 1
5231 DD 's-Hertogenbosch, Noord-Brabant
The Netherlands
Email: hello@trysnoots.com

Please include: a description of the copyrighted work, where the infringing material is, your contact info, and a statement that you believe the use isn't authorized.

Entity

Snoots, Hambakenwetering 1, 5231 DD 's-Hertogenbosch, Noord-Brabant, The Netherlands.

Changes to these terms

We may update these terms from time to time. Continued use of the site after changes means you accept the update.

Questions

hello@trysnoots.com